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Customer Support Associate in Paytm

Customer Support Associate in Paytm


Name of The Post Paytm Customer Support Associate Work from Home Jobs.

Vacancies & Company Details:

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Short Information: Paytm Payments Bank is India's mobile-first bank with zero balance-zero digital transaction charge accounts. It is basically Owned and governed solely by Indians. It was launched on May 23, 2017. Vijay Shekhar Sharma owns the majority stake in the company, with the remaining share owned by Indian firm One97 Communications Ltd. It is building India's first world-class digital bank with a mission and commitment to serve all underbanked and underserved Indians.

Paytm Jobs:

Job Type: Permanent Jobs

Location: Noida, Delhi/ NCR Work From Home During Covid

Work experience: 0-3 years.

Salary is as per norms.

Job Responsibilities

  • It is a Customer Support: Outbound Calls/Email Process to provide them with a solution to their queries
  • Customer Query and Complaints Resolutions & maintain a high level of customer focus to achieve customer happiness.
  •  You must have the ability to deal with Shifting priorities and high workload
  • Serve as a point of contact for the customer and internal escalations.
  • You must have Excellent written and verbal communication Skills
  • You must have Strong Customer service skills
  • You Must be very confident and presentable
  • You Should have excellent convincing and problem-solving Skills
  • You must be Team-Oriented, Self-Motivated, and Performance Oriented.
  • You must have the Ability to read, write & communicate in English or other languages (Hindi) required.
  • You Must be a self-starter, Organized, detail-oriented employee.

 

Eligibility Criteria12th/10th & should be a Graduate

                                  Male And Female both are eligible.

Skills Required

  • Excellent English communication is required.
  • You Should have work experience in customer service or technical support (If a candidate is having experience of more than 1 yr.)
  • Work Experience: Fresher & 1 to 2 years
  • You should have the Flexibility to work for 6 days with 1 rotational off
  • Email/Voice Process

Apply Link  >>>>  ClickHere

 

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